Tietokeskus Achieves ISO 20000-1 Service Management Certification
Tietokeskus Finland Oy was awarded the ISO/IEC 20000-1 certification on June 15, 2026. ISO/IEC 20000-1 is the internationally recognized standard for IT service management.
The certification was granted by Kiwa Sertifiointi Oy and demonstrates that Tietokeskus’ service management system meets international requirements and supports the planning, delivery, and continuous improvement of services throughout their lifecycle.
Operating in accordance with the ISO/IEC 20000-1 standard ensures that we:
- deliver services in a controlled and customer-focused manner
- consistently meet agreed service requirements
- continuously improve our operations based on measurable results
The certification reinforces our commitment to high quality, reliability, and helping our customers develop their business.
“The ISO/IEC 20000-1 certification is an important milestone for us and demonstrates that our service management practices align with international best practices. It further strengthens our ability to provide customers with high-quality, predictable, and continuously improving services,” says Juha Kukka
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